Privacy Policy
This Privacy Policy describes how Moto Biker Accessories (the “Site”, “we”, “us”,
or “our”) collects, uses, and discloses your personal information when you visit,
use our services, or make a purchase from www.motobikeraccessories.com (the
“Site”) or otherwise communicate with us regarding the Site (collectively, the
“Services”). For purposes of this Privacy Policy, “you” and “your” means you as
the user of the Services, whether you are a customer, website visitor, or another
individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the
Services, you agree to the collection, use, and disclosure of your information as
described in this Privacy Policy. If you do not agree to this Privacy Policy, please
do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes
to our practices or for other operational, legal, or regulatory reasons. We will post
the revised Privacy Policy on the Site, update the “Last updated” date and take
any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety
of sources, as set out below. The information that we collect and use varies
depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect
about you to communicate with you, provide or improve or improve the Services,
comply with any applicable legal obligations, enforce any applicable terms of
service, and to protect or defend the Services, our rights, and the rights of our
users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you
interact with our Site and use our Services. When we use the term “personal
information”, we are referring to information that identifies, relates to, describes
or can be associated with you. The following sections describe the categories
and specific types of personal information we collect.
Information We Collect Directly from You Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address,
payment confirmation, email address, and phone number.
Account information including your username, password, security
questions and other information used for account security purposes.
Customer support information including the information you choose to
include in communications with us, for example, when sending a message
through the Services.
Some features of the Services may require you to directly provide us with certain
information about yourself. You may elect not to provide this information, but
doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with
the Services (“Usage Data”). To do this, we may use cookies, pixels and similar
technologies (“Cookies”). Usage Data may include information about how you
access and use our Site and your account, including device information, browser
information, information about your network connection, your IP address and
other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from
vendors and service providers who may collect information on our behalf, such
as:
Companies who support our Site and Services.
Our payment processors, who collect payment information (e.g., bank
account, credit or debit card information, billing address) to process your
payment in order to fulfill your orders and provide you with products or
services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact
with our Services or advertisements, we, or third parties we work with, may
automatically collect certain information using online tracking technologies
such as pixels, web beacons, software developer kits, third-party libraries,
and cookies.
Any information we obtain from third parties will be treated in accordance with
this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
Information that you directly submit to us through our Services may include:
Contact details including your name, address, phone number, and email.
Order information including your name, billing address, shipping address,
payment confirmation, email address, and phone number.
Account information including your username, password, security
questions and other information used for account security purposes.
Customer support information including the information you choose to
include in communications with us, for example, when sending a message
through the Services.
Some features of the Services may require you to directly provide us with certain
information about yourself. You may elect not to provide this information, but
doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with
the Services (“Usage Data”). To do this, we may use cookies, pixels and similar
technologies (“Cookies”). Usage Data may include information about how you
access and use our Site and your account, including device information, browser
information, information about your network connection, your IP address and
other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from
vendors and service providers who may collect information on our behalf, such
as:
Companies who support our Site and Services.
Our payment processors, who collect payment information (e.g., bank
account, credit or debit card information, billing address) to process your
payment in order to fulfill your orders and provide you with products or
services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact
with our Services or advertisements, we, or third parties we work with, may
automatically collect certain information using online tracking technologies
such as pixels, web beacons, software developer kits, third-party libraries,
and cookies.
Any information we obtain from third parties will be treated in accordance with
this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
In certain circumstances, we may disclose your personal information to third
parties for contract fulfillment purposes, legitimate purposes and other reasons
subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf
(e.g., IT management, payment processing, data analytics, customer
support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide services and advertise to
you. Our business and marketing partners will use your information in
accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of
certain information to third parties, such as to ship you products or through
your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate
interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy,
to comply with any applicable legal obligations (including to respond to
subpoenas, search warrants and similar requests), to enforce any
applicable terms of service, and to protect or defend the Services, our
rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive
personal information about users for the purposes set out above in “How we
Collect and Use your Personal Information” and “How we Disclose Personal
Information”:
Category Categories of Recipients
Identifiers such as basic
contact details and certain
order and account information
Commercial information such
as order information,
shopping information and
customer support information
Internet or other similar
network activity, such as
Usage Data
Geolocation data such as
locations determined by an IP
address or other technical
measures
Vendors and third parties who perform
services on our behalf (such as Internet
service providers, payment processors,
fulfillment partners, customer support
partners and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information without your consent or
for the purposes of inferring characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third
parties. If you follow links to sites not affiliated or controlled by us, you should
review their privacy and security policies and other terms and conditions. We do
not guarantee and are not responsible for the privacy or security of such sites,
including the accuracy, completeness, or reliability of information found on these
sites. Information you provide on public or semi -public venues, including
information you share on third-party social networking platforms may also be
viewable by other users of the Services and/or users of those third-party
platforms without limitation as to its use by us or by a third party. Our inclusion of
such links does not, by itself, imply any endorsement of the content on such
platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly
collect any personal information about children. If you are the parent or guardian
of a child who has provided us with their personal information, you may contact
us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge
that we “share” or “sell” (as those terms are defined in applicable law) personal
information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we
cannot guarantee “perfect security.” In addition, any information you send to us
may not be secure while in transit. We recommend that you do not use insecure
channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such
as whether we need the information to maintain your account, to provide the
Services, comply with legal obligations, resolve disputes or enforce other
applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below
in relation to your personal information. However, these rights are not absolute,
may apply only in certain circumstances and, in certain cases, we may decline
your request as permitted by law.
Right to Access / Know: You may have a right to request access to
personal information that we hold about you, including details relating to
the ways in which we use and share your information.
Right to Delete: You may have a right to request that we delete personal
information we maintain about you.
Right to Correct: You may have a right to request that we correct
inaccurate personal information we maintain about you.
Right of Portability: You may have a right to receive a copy of the
personal information we hold about you and to request that we transfer it
to a third party, in certain circumstances and with certain exceptions.
Restriction of Processing: You may have the right to ask us to stop or
restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your
personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to
process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional
emails, and you may opt out of receiving these at any time by using the
unsubscribe option displayed in our emails to you. If you opt out, we may
still send you non-promotional emails, such as those about your account or
orders that you have made.
You may exercise any of these rights where indicated on our Si te or by
contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may
need to collect information from you to verify your identity, such as your email
address or account information, before providing a substantive response to the
request. In accordance with applicable laws, you may designate an authorized
agent to make requests on your behalf to exercise your rights. Before accepting
such a request from an agent, we will require that the agent provide proof you
have authorized them to act on your behalf, and we may need you to verify your
identity directly with us. We will respond to your request in a timely manner as
required under applicable law.
Complaints
If you have complaints about how we process your personal information, please
contact us using the contact details provided below. If you are not satisfied with
our response to your complaint, depending on where you live you may have the
right to appeal our decision by contacting us using the contact details set out
below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information
outside the country you live in. Your personal information is also processed by
staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized
transfer mechanisms like the European Commission’s Standard Contractual
Clauses, or any equivalent contracts issued by the relevant competent authority
of the UK, as relevant, unless the data transfer is to a country that has been
determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy,
or if you would like to exercise any of the rights available to you, please call or
email us at motobikeraccessories@gmail.com or contact us at Mahavir Park,
Bahadurgarh,Haryana-124507.